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Receiving planned care

Voyage Specialist Healthcare is committed to ensure that all operational and contracted hours are always delivered. We have invested significantly to secure the most up-to-date technology, systems and operational procedures to safeguard this promise.

Our rota systems and staff management procedures, including absence management, ensure that we are aware of potential issues and have a clear contingency plan. We recognise the critical role we play in the quality of life of our clients and any hours not delivered through an operational difficulty are the subject of a detailed review by our clinical directors.

Our operational managers are given a clear goal of delivering a person-centred care model. This provides our clients and their families with the confidence and peace of mind that we will always do our best not to let them down and we can always be relied upon to deliver their care.

Our operational procedures and rota management protocols also ensure that we only use agency staff in exceptional circumstances. This allows our clients and their families to receive care from a trusted and familiar staff member.

What our clients say about Voyage Specialist Healthcare I can't fault the staff, as they are absolutely fantastic and I find they always turn up when they should.
Independent regulator

Voyage Care Voyage Specialist Healthcare is part of Voyage Care.

Voyage Care supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs across England, Scotland and Wales.

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