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Our Welcome pack

We strongly believe that effective engagement and communication with our clients and their family members has to be the hallmark of our service.

We recognise that the provision of good, accurate written information will help to support our clients understanding of their care plans. Upon completion of an individually tailored care plan, all of our clients receive a welcome pack which summaries the specifics of care to be provided by Voyage Specialist Healthcare.

Our comprehensive welcome pack provides clients and their families with a valuable compendium of key information:

  • Overview of Voyage Specialist Healthcare
  • Which staff members they are likely to be in contact with and when
  • What each staff member will do to support the patient and their family
  • What to do if they need any support
  • What to do if they wish to express a comment, compliment or complaint


We also produce a bi monthly newsletter which updates clients and their families on any developments within our organisation.

What our clients say about Voyage Specialist Healthcare Voyage Specialist Healthcare helped my daughter get back to leading a normal life after her accident, thank you for your continued care. Mrs Smith, Leeds
Independent regulator

Voyage Care Voyage Specialist Healthcare is part of Voyage Care.

Voyage Care supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs across England, Scotland and Wales.

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