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Voyage Specialist Healthcare
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Our complex care commitment

As a leading provider of complex care we aim to work in partnership with our clients and commissioners to develop realistic and achievable person centred care plans. We are commited to providing a transparent and on-going commitment to our clients, their families and commissioners:

Our complex care commitment to clients and their families

  • We will listen and be responsive to their needs.
  • We will always deliver their complex care and provide a high level of reassurance.
  • We will personalise our approach to delivering complex care and, where possible, meet their personal preferences and requirements.
  • We will deliver case-management and clinical support to ensure they are safe at all times.
  • We will provide dedicated, reliable and well-trained staff.

Our complex care commitment to commissioners

  • We will work with commissioners to ensure clients are supported by a reliable and clinically robust complex care service that minimises the risk of the package of care breaking down.
  • We will work with commissioners to support clients being managed at home including their discharge from hospital.
  • We will ensure that our services meet current and emerging national clinical guidance
  • We will support our commissioners with the implementation of the personalisation agenda.
  • We will proactively work with commissioners to support the implementation of personalised health budgets.
What our clients say about Voyage Specialist Healthcare 92% of customers reported being highly satisfied or satisfied with Voyage specialist healthcare, (annual client survey).
Independent regulator

Voyage Care Voyage Specialist Healthcare is part of Voyage Care.

Voyage Care supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs across England, Scotland and Wales.

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