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Involving our clients in their care

We understand that service users and their families can sometimes feel that they have lost control in their lives and we are devoted to including them in the decisions that matter to them most. Clients and their families are engaged in an initial assessment where our staff are trained to explore their ideas and concerns and to actively offer choice in their care plan. Some of these choices include

  • Involvement in the healthcare assistant  recruitment process
  • Signing off the training competencies of our healthcare assistant s
  • Involvement in the on-going and annual appraisal of our healthcare assistant s
  • Choice of healthcare assistant  uniform in line with client/family preference
  • Choice of healthcare assistant  to support particular operational shifts (where possible)
  • Shift flexibility to meet the broader preferences and needs of the client
What our clients say about Voyage Specialist Healthcare I have nothing but praise for the staff.
Independent regulator

Voyage Care Voyage Specialist Healthcare is part of Voyage Care.

Voyage Care supports thousands of people with learning and physical disabilities, brain injuries, autism and other needs across England, Scotland and Wales.

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